- Home
- TeleConference
- Large Events
- Web Conferencing
- Video Conferencing
- Microsoft® Live Meeting
- Recording / Playback
- Conference Lite™
- Playback Tree
- Price Options
- Identify Your Needs
- FAQ's
- Contact Us
Event Services
7.9¢ Toll-Free per minute/ person
-For calls over 125 people
Wholesale Conference Calls offers a variety of services to support your large events. You will be assigned a personal Event Coordinator who will assist you throughout the process, from pre- to post-event, and everything in between. From developing a custom registration page, to assisting during the actual event, or collecting data at the end of the process, our Event Coordinators have the tools to meet your needs so you can create an event you’ll be proud to present.
- Event Coordinator Services
- Large Event Structure
- Enhance Your Event with Visuals
- Additional Services
- Dynamic Call Monitoring
- Operator Services
- Automated Conferencing
- Additional Conference Line
Wholesale Conference Calls Event Coordinators provide you with personalized, high-quality customer service to support your audio and web conferencing needs. Our goal is to provide you with top-of-the-line services to ensure a well-executed event.
- Consult with you to define and understand your event goals
- Assessment of audio and web conference needs
- Review best practices and strategies to create an impressive event
- Issue individual PINS to conference participants
- Evaluate if web conferencing will enhance your event
- Create custom registration page for participants
- Brand registration page with company logo, presenter’s photo, event information and any additional links
- Send out invitations to participants
- Schedule time for event dry run
- Assist during pre-conference and provide introduction if desired
- Live support during event
- Facilitate live Question and Answer session
- Provide post-event support
- Ensure total customer satisfaction and security for the event
Lecture mode is the perfect setting for presentations, announcements, investor relations calls, question and answer sessions, as well as for any other conferences featuring a large number of participants. During this mode, the conference moderator is the only one who can be heard and all participant lines are placed in listen-only mode (muted), in order to create the highest quality listening environment for all attendees.
During Q & A sessions, participants can “raise their hand” to ask questions by pressing *1 on their telephone keypad, where they are then placed in a question queue. The moderator or the Event Coordinator, working from the desktop control panel, can subsequently unmute each participant in succession so they can ask their question. After they do so, their line is muted so that the moderator can respond. This process is repeated until all questions are handled. This ensures high quality audio which is especially critical for large events.
Enhance Your Event with Visuals
Wholesale Conference Calls is pleased to provide Meeting Central™ or Microsoft® Live Meeting, a web conferencing platform, designed to provide your participants with the look and feel of “being there.” Share a PowerPoint presentation, demonstrate a software application, or even show screens through your browser, all from your desktop to theirs. You can even stream in a web camera so participants can see the individual giving the presentation.
The conference host uploads the presentation or application to the web conference platform. The participants can join and view the web conference by clicking a link that is sent to them via email. Only the host or someone else that the host authorizes to control the web platform will be able to forward the presentation (change the slides) or to share the application being viewed. During the presentation, all participations are placed in “view only” mode, which provides added security to your conference.
Wholesale Conference Calls provides executive caliber audio and web conferencing solutions. Additional services include:
- Complimentary audio conference recording
- Immediate downloading of recordings for archiving or distribution
- Custom call reporting including use of accounting codes
- Custom registration site and announcements
- Private pre-conference
- Call quality monitoring
- Question & Answer facilitation by Event Coordinator
- Dynamic Call Monitoring
Dynamic Call Monitoring, a web-based conference management tool, offers a number of features that allow the moderator to monitor all aspects of the call should he or she elect to not have an Event Coordinator in attendance. This desktop control environment shows the moderator how many people are on the call, the numbers from which they are calling in, and even who is talking at any given time through a visual display that indicates sound from a particular line.
In addition to these wonderful features, the moderator can put the call in and out of lecture mode, start and stop recording, lock the call to prevent others from joining, mute and unmute individual lines, and handle the automated Q & A queue to respond to participants in an organized manner.
Operator Services
Wholesale Conference Calls provides operator service for your calls to ensure a secure, high quality conference event.
Operator Attend Services
An operator assists during pre-conference set up, provides introductions for the moderators if desired, and facilitates the live Q & A sessions with participants. They can also answer calls from and place participants to the conference as well as collect data from participants. With out-dial services, the operator will dial out to your participants and place them in to the call.
Operator Assisted/Dial-Out
Invite your participants to join your conference using our operator access number and have our courteous and professional operators connect them into your conference. Or, if you prefer, our operators can dial out and bring them into your conference, quickly and efficiently. Let our first-rate operators take care of the details and get your conference off to a smooth start.
Full-time Operator Attended
Sign up for the works! Use our operator access number and have our expert operators connect your participants. Pre-conference with a highly skilled operator to review your conference schedule before it begins. Our well-spoken operator will then moderate your conference--give the opening announcement, introducing the host and any speakers; monitor and assist at any time during the call; and place your participants in a queue to ask questions or give comments at the end. From start to finish, rely on our expertise and professional-quality technology to host a flawless conference.
Automated Toll-Free Operator Attended
Invite your participants to dial in to your conference, via a toll-free or direct dial/international access number, with a unique PIN. An experienced professional operator will give the opening announcement, introducing the host and any speakers. Our operator will then monitor and assist at any time during the call and offer a question & answer session at the end. Have a worry-free conference with confidence using our top-of-the-line bridges and our highly capable operators.
Wholesale Conference Calls provides automated conferencing, which allows you to conference at any time, without a reservation, and without operator assistance. Digital, 100% fiber optic lines, supported by reliable, state-of-the-art, high performance equipment, ensure a clear and secure conferencing environment.
Our feature-rich service allows the moderator to take full control of all aspects of the conference call through our Dynamic Call Monitoring system, a web-based control tool. Participants are greeted either through an automated greeting or one that is customized to reflect your company or organization, before being prompted to enter their PIN. Participants are then placed on hold until the moderator arrives. In addition, automated conferencing provides such features as complimentary record on demand, download of recordings, pre-conferencing mode, lecture mode, live call viewing and more. These options are available for both the toll-free and monthly flat-rate conferencing options.
Wholesale Conference Calls allows customers to create multiple conference calls by requesting additional lines within their master account. There is no additional charge when requesting multiple lines under the per-minute, toll-free conference account plan. Additional lines allow other groups within the organization to hold conferences simultaneously. Each department, sales team, or group of individuals is issued their own set of conference codes to allow for detailed tracking of expenses on the monthly billing statement.